Excedo Professional Support

Excedo Professional Support offers a lot great features to make your business run like a dream!

• Offering one flat monthly fee for all your IT support requirements, giving you complete control over your IT spend. No matter how many problems you have or how many times we visit you the price is always the same every month.
  
  It does not matter if you are a small or large company this package is great and offers IT support on a professional level.
  
  Ok! What does it include, where do I sign up, what's the catch...

What's Included

Excedo Professional Support offers the following features:

• - Proactive network monitoring (Detects problems before they become serious)
  - Unlimited 24/7/365 Telephone support
  - Unlimited 24/7/365 E-Mail support
  - Unlimited 24/7/365 Remote support
  - Unlimited 9am - 5pm Onsite support
  - 15 Minute first response guarantee
  - 4 Hour onsite engineer guarantee
  - A team of Microsoft and CompTIA engineers
  - 4 Ways to contact us
  - Free advice
  - Free annual business IT health report
• - Hardware and software support included
• - Afterhours callouts at a 50% discount
  
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• Impressive... but What's The Price?

• You will find the price listed next to 'Pro' in the following table, the prices are per item per month.

Package	Workstations	Laptops	Servers	Other Equipment
Extreme	£30	£35	£220	Varies - Pro Support Included FOC
Pro	£18	£18	£140	Included
Std	£9	£9	£45	Included
Value	£6	£6	£30	Included

• An Example:  An office with 1 server and 20 machines (£500 per month or £5500 per year including 1 month free! if paid annually)
  
  

• Ok So What's The Catch??

• Apart from a 1 years minimum term here is no catch in fact we offer a money back guarantee should our service ever fail to deliver. We even offer you a month free if you pay annually instead of monthly!