Excedo Extreme Support

Excedo Extreme Support is our top predefined IT support package. It offers some great features to make your business run like clock work!

• Offering one flat monthly fee for all your IT support requirements, giving you complete control over your IT spend. No matter how many problems you have or how many times we visit you the price is always the same every month.
  
  It does not matter if you are a small or large company this package is fantastic and offers IT support to the extreme!
  
  Ok! What does it include, where do I sign up, what's the catch...

What's Included

Excedo Extreme Support is our top package and offers the following features:

• - Proactive network monitoring (Detects problems before they become serious)
  - Unlimited 24/7/365 Telephone support
  - Unlimited 24/7/365 E-Mail support
  - Unlimited 24/7/365 Remote support
  - Unlimited 24/7/365 Onsite support
  - Replacement Parts included for faulty equipment
  - 15 Minute first response guarantee
  - 3 Hour onsite engineer guarantee
  - A team of Microsoft and CompTIA engineers
  - 4 Ways to contact us
  - Free advice
  - Free annual business IT health report
• - Hardware and software support included
  
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• Sounds Great... but What's The Price?

• With this package the pricing is a little different to all the rest, this is because we cover your hardware for failure. We would require to make you a custom quote based on your Machines, Servers and other equipment. However as a guide the prices are as follows and that prices are per month per part listed.

Package	Workstations	Laptops	Servers	Other Equipment
Extreme	£30	£35	£220	Varies - Pro Support Included FOC
Pro	£18	£18	£140	Included
Std	£9	£9	£45	Included
Value	£6	£6	£30	Included

• An Example:  An office with 1 server and 20 machines (£820 per month or £9020 per year including 1 month free! if paid annually)
  
  

• Ok So What's The Catch??

• Apart from a 1 years minimum term here is no catch in fact we offer a money back guarantee should our service ever fail to deliver. We even offer you a month free if you pay annually instead of monthly!

 

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